shipping & returns
shipping
Most pieces are made to order and can take up to 3 weeks from the order date to be shipped from our studio. If you need an order by a certain date or to upgrade to an expedited shipping method please contact us prior to placing your order. Orders are shipped via USPS or UPS with delivery confirmation. We cannot be held responsible for lost or stolen items once they leave our studio. If you are concerned about the security of your delivery location please contact us to add signature confirmation to your order.
returns
*AMPHORA Collection* one-of-a-kind and discounted pieces are final sale.
Unfortunately I am unable to offer refunds at this time. I am a one-person small business with a bespoke, made-to-order production process. I absolutely want you to be happy with your purchase so for made to order items I can offer exchanges within 7 days of delivery. Made-to-order pieces may incur a 10% restocking fee. Please contact me to initiate an exchange prior to shipping your order back. Buyer is responsible for return shipping. If you receive your order in less than perfect condition (i.e. it is defective or damaged during shipment) please contact me immediately so that I can repair or replace your order. Do not hesitate to reach out with any questions you may have prior to placing your order.